Case Study Four
Military and civilian organisations are constantly under pressure to reduce equipment fleet sizes placing greater emphasis on the importance of equipment reliability, correct maintenance and rapid fault rectification.
We received an urgent product support enquiry for a Universal Fuel Tank Repair Trolley from a South East Asian customer. A number of aircraft required repair and the rapid rectification of the trolley was vital to the operation. AMSS immediately dispatched a Field Engineer to assist in the repair. The trolley was duly returned to service 34 hours following the phone call. During the process all maintainers were re-trained to ensure scheduled maintenance would be correctly carried out in the future.